31 Mar, 2011

Failed Shared DB Server

CLOSED 9:31PM EST: Our shared DB server is back up, as well as all affected applications. One of our shared database servers has failed. We are working to restore service to the affected sites.

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30 Mar, 2011

Packet loss in Canix facility

CLOSED 7:34PM EST: Network performance is back to normal at this moment. We have been experiencing intermittent packet loss in our Canix facility since 6:25PM EST. We are working with the Datacenter engineers to get this issue fixed ASAP. Our apologies for the inconveniences.

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28 Feb, 2011

Notice - Network Maintenance in Peer1 Facility

COMPLETED 2:17PM EST: The maintenance has been successfully completed. For questions please email us to support@speedyrails.com UPDATE 1:17PM EST: Some customers have had downtimes during our maintenance, rest assured we are working hard to keep the downtimes to a minimum. UPDATE 12:33PM EST: The maintenance has started, there was already a small downtime...

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16 Feb, 2011

Notice - Network Maintenance in Peer1 Facility

CANCELED: This maintenance has been canceled. We will announce the new maintenance date during the next days. In order to upgrade our network equipment configuration and add new redundancy links we will be doing a network maintenance in our Peer1 facility on Friday, February 18 between 11PM EST and 2AM EST....

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13 Feb, 2011

Packet loss in Canix facility

CLOSED 8:59AM EST The network has been working without issues for a while, we will consider this issue closed but will continue closely monitoring the network to make sure there are no other issues. 7:29AM EST Datacenter engineers are still working to mitigate this attack. Packet loss is low at this...

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12 Feb, 2011

Downtime in Canix facility

CLOSED 2:22AM EST Datacenter engineers confirmed the cause of this issue was a DoS attack. The attack has been mitigated at this moment and the network is back to normal. 2:02AM EST The problem is not fixed yet, the packet loss is lower but this issue hasn’t been fixed yet. 1:59AM EST The...

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22 Jan, 2011

Downtime in Canix facility

5:22 PM EST - Our network is back up. We are investigating what caused this glitch and will post an update as soon as we have more details. Thanks again for your patience. 5:18 PM EST - Onsite engineers are investigating the cause of this issue and we will post...

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21 Jan, 2011

Downtime in Canix facility

CLOSED 2:05PM EST Our network is back up in Canix. We are still testing and making sure everything is working properly. If you have any issue connecting to your server or site please let us know. 1:43PM EST Onsite engineers in the datacenter have detected a failure in one of the main switches...

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5 Jan, 2011

RAID issue in one of our physical hosts

CLOSED: 10:30PM EST At this time all the VPS’s are up and running. Performance might be still degraded a bit while we run latest tests on the server. Please open a ticket if you are experiencing any issue with your VPS or site. UPDATE: 7:39PM EST The server is back...

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21 Dec, 2010

Notice: Network Maintenance in our Canix facilities

Due to recent latency issues we will be performing a network maintenance on our Canix Datacenter on Wednesday December 22nd at 6PM EST. During the maintenance a short downtime of around 45-120 seconds is expected. We apologize for the late notice, if you have any question do not hesitate to...

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