Service Status
Network issues at Canix/Netelligent
CLOSED: We have not had any other issue after the traffic spike that was affecting our network was resolved. 6:47PM EST The network is back to normal at this moment. We will publish more details in short. 6:15PM EST We are investigating a network downtime in our Canix facility. We...
Read More...Maintenance Notice: Peer1 Datacenter
COMPLETED! The network maintenance has been successfully completed as of 1:39PM ET. There was a total downtime of less than one minute (Pingdom didn’t notice it!) The network in our Peer1 facility in Montreal continues getting better thanks to Peer1’s awesome service and support. Thank you all our customers for...
Read More...Peer1 traffic spike in one of the cabinets
CLOSED 3:07PM EST: An unmanaged VPS customer was generating the traffic spike using several VPSs. We have suspended the account and we are further investigating. We apologize for the inconveniences. 3:00PM EST: With help from the Peer1 NOC we have identified the source and destination of the traffic spike and...
Read More...Network issues at Canix/Netelligent
CLOSED 9:09PM EST Out network provider has confirmed that the network is back to normal. One of their provider’s uplink got saturated and caused these issues. Our network provider blocked the traffic and normal network performance was restored. 8:49PM EST The issue have been isolated to a network provider so this...
Read More...Network issues in Canix datacenter
CLOSED 11:35AM EST: Our network provider has confirmed that the attack to their network that caused these issues has been resolved. We apologize for the inconveniences of these intermittent downtimes. Please contact us to schedule the move of your server to our new datacenter and increase the RAM by a...
Read More...Pingdom issues
It looks like Pingdom is having some issues and is sending false downtime alerts to everybody. We can confirm all our servers are all UP in both datacenters at this moment, the notifications sent by Pingdom over the last 30 minutes were incorrect. Do not hesitate to contact us if...
Read More...Maintenance Notice - Peer1 Electrical Maintenance
Please be advised that Peer1 will be performing a scheduled electrical maintenance at our Montreal Beaver Hall Facility during the following window: From Saturday, June 18, 2011 20:30 ET to Sunday, June 19, 2011 02:00 ET (Jun 19, 00:30-06:00 GMT) This maintenance is required to upgrade the power fed to...
Read More...Downtime in Canix datacenter
UPDATE 1:55AM EST: The network is back up at this moment. The datacenter has reported this was an unexpected outage in core network equipment during a UPS maintenance that was supposed to be non impacting. We will provide more details as soon as we have them. 1:07AM EST There is network downtime...
Read More...Power issue at Canix datacenter
CANIX REPORT: On Sunday evening one of our 150KVA UPSs had a major fault in the main logic board. While transferring to bypass (Hydro Quebec) power, there was a short power drop on customers connected to this string of UPSs. CANIX operations staff immediately contacted our maintenance vendor, and began...
Read More...Downtime in Canix datacenter
CLOSED 6:30PM EST: we have received details from our datacenter partners regarding this incident, please read below: ———— At approximately 12:49PM EST today, a hardware failure on one of our core routers rendered it unresponsive. This has caused some of our BGP routes to fail and thus resulting in an outage...
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