Service Status
Scheduled Network Maintenance in Montreal Facility
11:20 PM EST COMPLETED: We have successfully completed the scheduled maintenance tonight! Downtimes were short as expected and everything is working great now. If you have any question do not hesitate to contact us. Thanks! 10:40 PM EST: As scheduled, we will start maintenance in Montreal in about 20 minutes....
Read More...DDOS attack affecting our Montreal facility.
CLOSED 11:55 PM EST: : At this time this issue has been resolved. Our team will continue closely monitoring the traffic of the affected network segments and we will post more updates any other issue is detected. 9:10 PM EST: A DDOS attack caused a downtime on a portion of...
Read More...Network outage affecting our Montreal facility.
CLOSED 4:50 PM EST: At this time this issue has been resolved. Our team will continue closely monitoring the traffic of the affected network segments and we will post more updates any other issue is detected. UPDATE 3:30 PM EST: Our network is back to normal. Our monitoring services report...
Read More...Network outages reported from Comcast customers in USA
CLOSED: Peer 1 confirmed that "after further investigation, it appears this network issue occurred in the Comcast network which affected customers in PEER1's Toronto data centers on November 17th between 8:07AM Pacific Time ~ 8:54 AM Pacific Time. It was confirmed by Comcast later on the same day that they...
Read More...Network Downtime affecting our Montreal and Toronto facilities
CLOSED: Peer1′s Incident ReportAt 10:57 UTC, on 10th October 2015, the Peer 1 Hosting’s Technical Operations Centre (TOC) began receiving alerts from our monitoring systems of instability in the Peer 1 Network. The incident was immediately escalated to the Network Operations Engineers (NOE) who began an investigation.Initial findings pointed to the...
Read More...Network Downtime affecting our Montreal and Toronto facilities
CLOSED: Peer1′s Incident ReportAt 10:57 UTC, on 10th October 2015, the Peer 1 Hosting’s Technical Operations Centre (TOC) began receiving alerts from our monitoring systems of instability in the Peer 1 Network. The incident was immediately escalated to the Network Operations Engineers (NOE) who began an investigation.Initial findings pointed to the...
Read More...NAS Outage in our Montreal facility
CLOSED 9:55PM EST: We are happy to confirm that we have been able to restore the data of all the affected customers. Our team was able to void data loss during this hardware failure. We have discontinued our NAS server and have setup temporary storage for backups and for customers...
Read More...Partial Outage in Montreal
CLOSED: Our team has completed the investigation of this network issue and no further downtimes are expected. If you have any question please do not hesitate to contact us.UPDATE: All affected servers are back up. Downtimes were intermittent during 14 minutes. We continue investigating this issue and will publish another...
Read More...About GHOST: glibc vulnerability (CVE-2015-0235)
Following the announcements of the GHOST vulnerability [1][2] our team updated all our infrastructure and managed servers last Sunday, February 1st.As part of the update, we have been restarting specific services that use glibc (i.e. Apache, Passenger, sshd) to make sure the updated version is used by these services. A full restart...
Read More...ISSUE: Control Panel Login Failures
FIXED: This issue has been fixed. Affected users were individually contacted to reset their passwords again. Account information was never compromised, this bug only required some users to unnecessarily change their passwords. If you have any question please contact us and we will be happy to provide more details. We are...
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