Service Status
Scheduled building electrical outage at our Peer1 Montreal facility
Please be advised of the planned building electrical outage at our Peer1 Montreal facility during the following window: Saturday May 31, 2014 from 04:30 ET to 09:30 EDT (May. 31, 08:30 to 13:30 GMT) This outage will be NON-SERVICE IMPACTING but has a risk level. During the outage the generator...
Read More...Network Maintenance in Montreal Facility - April 14, 2014
COMPLETED: This maintenance was completed without issues. Please be advised that Peer1 will be performing a scheduled network maintenance during the following window: Monday, April 14, 2014 from 01:00 to 05:00 EST (05:00 to 09:00 GMT) This maintenance is necessary to allow PEER 1 to perform a code upgrade on their...
Read More...Security Notice: The Heartbleed Bug
Following the announce of a critical security bug in OpenSSL [1][2], our operations team has updated OpenSSL in all affected servers. We are in the process of reissuing all the RapidSSL and GeoTrust SSL Certificates our customers have bought from us since the certificate secret keys could have been compromised....
Read More...January 19, 2014 - Dedicated Servers Maintenance in Toronto
COMPLETED Jan 20, 6:00AM EST: The maintenance is complete! We have verified the sites of all the affected customers but if you are experiencing any issue with your dedicated server or sites please open an Urgent ticket and we will investigate right away. Thanks! UPDATE Jan 20, 04:30AM EST: The part...
Read More...September 13, 2013 - Network maintenance
COMPLETED 3:00AM EST (Sept 14): The maintenance has been successfully completed. No further downtimes are expected as part of the work we did today. We will do minor updates in our management network during the morning but these will have no impact in the production network. Thanks for your patience! If...
Read More...August 29, 2013 - Control Panel Maintenance
DEPLOY COMPLETED: The New Relic integration issues have been fixed and we are happy to confirm we have completed the migration to our new control panel. We will continue working hard to improve our control panel in a weekly basis from now on. There are many features under development and we...
Read More...EdgeCast maintenance notice
noticePlease be advised, EdgeCast Engineers will be performing emergency maintenance on all flash ingest points. While the actual maintenance will be extremely brief, we strongly suggest customers utilize alternative ingest points during these maintenance windows to ensure that live streams are not disconnected. Remaining maintenance windows are shown below. Please...
Read More...Host downtime
UPDATE 1:45PM EST: We continue moving nodes away and some other have been started. The server is stable so far but we won’t stop until we move all the nodes to new hosts. There are no production nodes down at this moment but if you are having any issue with your...
Read More...Network Maintenance at Peer1 Montreal
CLOSED March 6th 01h45 EST: We just received a call from Peer1 confirming the maintenance is now completed and our primary links are back to the production switch. There was no downtime detected by our internal and external monitoring tools during the whole maintenance. Thanks to Peer1’s excellent team for their...
Read More...Network issues in our Montreal facility
We are investigating a big network spike that occurred from 3:09PM EST to 3:14PM EST and caused most of our services to be unavailable during that time. Network is back to normal at this moment but we continue investigating the origin of the spike. We are going to publish an...
Read More...