Service Status

29 August, 2013

August 29, 2013 - Control Panel Maintenance

DEPLOY COMPLETED: The New Relic integration issues have been fixed and we are happy to confirm we have completed the migration to our new control panel. We will continue working hard to improve our control panel in a weekly basis from now on. There are many features under development and we will share more details in the following days.

Thanks once again for your patience during this important deploy.

Have a great day!
The Speedyrails Team.

UPDATE 1:30PM EST: We are still investigating the issues with the New Relic integration but so far everything is working pretty stable. If you find any issue please contact us ASAP and we will investigate. Thanks!

UPDATE 11:30AM EST: We are BACK UP! :) Our new Control Panel has been deployed successfully. We have only hit one issue we are investigating with the New Relic integration and therefore we have temporarily disable access to New Relic through our control panel (you can still access directly). We are going to update shortly as soon as this has been fixed.

UPDATE 10:30AM EST: The migration has been completed and our team is carefully testing to make sure we don’t miss any detail. We should be back online between 11AM EST and 11:30AM EST.

UPDATE 9:20AM EST: The migration so far has been successful but it’s taking longer than we anticipated. We are extending the maintenance window until 11AM EST. Please make sure your data is safe and we are doing our best to bring the control panel back on, if you need urgent access to your account please contact us and we will help you.

UPDATE 7:20AM EST: We are extending the maintenance window until 10AM EST. If you need access to the control panel please contact us at our support address and we will help.

Our control panel is currently down for maintenance from 6AM EST to 8AM EST while we release a new version.

Here are some of the new features we are releasing:

  • Access Multiple Organizations. You will be able to access multiple organizations with a single user, say goodbye to having to create multiple users to work on multiple organizations!
  • Multiple Email Addresses. We will make it easier for you to consolidate all your user accounts in a single one by allowing multiple email addresses to be registered in your profile. You will be also able to use any of your registered email addresses to submit a ticket to our support system.
  • SSH Keys. You can register your public SSH keys in your profile now, and we will use those to grant you access to your servers. We are also working on new features to automatically deploy those keys to the servers you have been granted access.
  • Multiple Credit cards. You can register multiple credit cards in your organization and select the primary credit card to be used for monthly fees. If a payment fails, we will try to charge the other credit cards. We will also notify you when any of your credit cards expires to make sure your account is always in good standing.
  • Content Delivery Network (CDN). We have offered this service for quite long but it was not possible to setup your own accounts and trials. We are working on more CDN features to automatically integrate with your applications and DNS zones, more details will be released soon.

Thanks,
The Speedyrails Team