Service Status

Network Issues in Canix Facility

We are experiencing packet loss in our Canix facility network at this moment. Our engineers are working to identify the cause of this issue and get it fixed as soon as possible.

We are going to update this post as soon as we have new information.

UPDATE (4:18AM EST): Our network performance is back to normal and there are no more packet loss at this moment

UPDATE (6:10 AM EST): We are experiencing network issues again and our team is working on it. We are going to keep publishing updates as we have more information.

UPDATE (7:25 AM EST): Network performance is back to normal since 7:09 AM. We are still working on this issue and will publish details today.

SOLVED: network performance has been back to normal since 7:09 AM after our network provider successfully blocked a DoS attack that was affecting a segment of our network.